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Nemona suite 3 resized

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Covid Policy

We expect guests displaying Covid-type symptoms to show consideration and transfer their booking to another date. This is to protect ourselves and our guests, and to decrease the likelihood of our having to close the business to isolate if we were to contract Covid.

Payment Policy

All rates are quoted in $NZ on a per night basis and include 15% GST (goods and service tax). All accounts must be settled upon arrival in $NZ upon check in.

The prices indicated are per room, for two (2) guests and date(s) selected.

Bookings are accepted only with a valid credit card number and expiry date. Your credit card details are for the confirmation of your booking only.

Payment is due on arrival unless other arrangements have been made.

Cancellation and 'No-Show' Policy

We adhere to a strict cancellation and no-show policy. We will make every effort to re-book rooms however, we will charge 100% of the total booking price for cancellations (or reduction in number of nights stayed) within two (2) days of the arrival date or in the case of non-arrival.

Please be aware that by confirming your booking and supplying your credit card details you are accepting our Cancellation and no-show Policy.

Child Policy

All our suites contain a single queen bed and the maximum occupancy is TWO (2). If you arrive with more than two (2) people, we reserve the right to cancel your reservation upon your arrival and you will be liable for paying the first night’s accommodation. Please note that accommodating additional guests could also breach our fire safety regulations.

Office Hours

Check in time between 4 and 8pm. Check out time 10am.

For arrivals after 8pm please contact us to make prior arrangements.

Cookie Policy

We use cookies to automatically collect and store the following information about your visit: • the internet domain and IP address from where you access the website • the type of browser software and configuration and operating system used to access the website • the date and time you access the website • if you linked to the website from another website, the address of that website • the pages you enter, visit and exit the website from, content viewed and duration of visits.

Privacy Policy

Your privacy is very important to us. We value the trust you place in us to handle your personal information the right way and we will do this in accordance with the Privacy Act 2020.

We collect, retain, hold, and use your personal information and other information submitted by you through our website booking engine for the purposes of facilitating your stay with us and where required by law (e.g., for taxation purposes).

We take all reasonable steps to make sure your personal information is kept safe from loss, unauthorised access, modification or disclosure and/or misuse, in accordance with our obligations under the Privacy Act.

We will not use your information to spam you. Nor will we provide your information to other organisations for similar purposes.

enquiries@goldfieldsuites.co.nz
Office: (03) 762 6035
Jolene: (021) 122 6534
Andy: (021) 047 3917
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